|Favorite Cereal: Corn Flakes with banana slices|
John Archer is the Chief Operations Officer (COO), responsible for all operations across each of Mountain Land Design’s five showrooms and warehousing locations. His responsibility expands over all aspects of sales, warehousing and distribution among all product categories. As the COO, John’s leadership is focused on increasing profitability by improving internal processes as well as increasing our customer base and volume.
John has a distinguished background across multiple industries. After spending six years with US Air Force on active duty as a Communications Officer and University Professor, he joined Amazon. During his eight year tenure with Amazon, John excelled throughout several of their fulfillment centers as he led startup operations and large teams consisting of over 80 salaried managers and 5,000 hourly employees. It was during his Amazon years that John became skilled at process improvement. In 2013, he transitioned to Whirlpool Corporation as their cooking plant’s Continuous Improvement Leader before progressing into their Sales Market Manager role, which grew into responsibility over a territory consisting of eastern Washington, Idaho, Montana, Wyoming, Colorado, and Utah.
In continuation with his previous industry experience, John still strives to lead through process stabilization and associate engagement. He prides himself on nurturing the ideas of others and having a bias for action to improve operations at a macro and micro level. However, his ultimate passion is obsessing over the customer and improving their experience.